Cancellation/Refund Policy

WE AT IGNOU Forum BELIEVE THAT OUR PRESENCE IN FIELD OF SPREADING KNOWLEDGE MAKES US WORK FOR A NOBEL CAUSE INSTEAD OF A BUSINESS HOUSE. WE FOCUS ON PROVIDING QUALITY PRODUCT AT ECONOMICAL RATES WITH BEST SERVICE TO OUR CUSTOMERS.

You can request for a refund of any fees paid you subject to the following:

(i) The products/services will only be cancelled after confirmed communication from you and cancellation will only be applicable before we dispatch courseware/reference material to you. Once dispatched the cancellation will be invalid.

(ii) The products that are available online for download post payment are non-refundable and cannot be exchanged.

(iii) Cancellation/Refund will be only applicable before dispatching the order. Once the order is dispatched it can not be cancelled/refund.

(iv) The cost incurred for shipping in case of cancellation/refund/returned once the order is dispatched is applicable to the customer.

(v) Refund amount will be sent to the bank account provided by you.

(vi) All communication in this regard should be addressed to IGNOU Forum. The refund process takes 10-15 working days and the amount will be transferred within 15 days post that.